Give us your feed back - Housing Comment Card
Logo Housing home page UCSC home page
Moving to college

Welcome New Fall 2014 Students!

What to pack, move-in dates, special events, etc.
more »

Triple Room Video Tour
Triple Room Video Tour

more »

Slug Student

Looking for Housing for Fall?

Rental Resources

Student with her daughter

Family Student Housing

On-campus apartments for students and their families
more »

Water Conservation Logo
Water Conservation at UCSC

more »

Frequently Asked Questions

Stevenson College Students

Getting Started
How am I assigned to a UCSC college?
What are the benefits of living on campus?
How do I request university housing?
What housing options are available to me?
Can I see virtual tours of rooms?
Can I see sample floor plans?
What meal plan options are available?
When will I hear about my room assignment?

Living in Campus Housing
What are the move-in dates?
Will I have to move out between quarters?
What’s included in my room?
Can I decorate my room?
What should I plan to bring with me?
How can I secue my "stuff" in my room?
How can I live more sustainably on campus?
Can I cook in my room?
Are all the residential facilities smoke-free?
Can I burn candles (incense or sage) in my room?
Are pets allowed?
Can I bring my guitar (drums, etc.) to campus?
How do I get my mail and what will my address be?
Can I have overnight guests?
Should I bring my bike?
Can I bring my skateboard and in-line skates?

Meal Plans and Flexi Dollars
What meal plan options are available?
What are Flexi Dollars and where can I use them?
What are meal equivalencies?
Can I change my meal plan?
How can I check my meal plan balances?
Can I cancel my meal plan entirely?

Services and Resources for Residents
Do the rooms have internet access?
Do the rooms have phone service?
Will my cell phone work on campus?
What if I don't have a cell phone?
Who do I contact if I have a maintenance issue?
Are laundry facilities available?
What recreation facilities are available on campus?
What banks are available on campus?
What about campus safety and security?
Should I get Renter's Insurance?
How do I get around on campus?
Can I bring my car to campus?
What other resources are available?

Contracts, Billing, and Confidentiality
How can I learn more about my housing contract?
What if I am unable to live in university housing?
When will I get my bill?
What billing options are available for my housing charges?
What if I can’t pay on time?
Can my parents view my bill online?
Why can’t you talk to my family without my permission?

Living Off-Campus
What options do I have for living off-campus?
Can I purchase a meal plan if I live off-campus?

top

How am I assigned to a UCSC college?
When you accept your offer of admission you will be asked to indicate five UCSC college preferences. You may also choose to indicate “no preference,” as many students do, meaning you will be fine with any of our 10 colleges.

Once you have completed the acceptance process, and after the acceptance deadline (May 1 for freshmen; June 1 for transfers), the Office of Admissions affiliates you with a college. Learn more

top


What are the benefits of living on campus?
As a university student, where you live directly impacts the quality of your educational experience. Campus housing offers the ultimate in:

top

How do I request university housing?
Students accepting the offer of admission must complete the online acceptance process at my.ucsc.edu. During the acceptance process you will be asked to indicate a preference for either university housing or making your own housing arrangements to live in the off-campus community. After the acceptance deadline (May 1 for freshmen; June 1 for transfers), the Campus Housing Office will send you instructions for completing the online housing application/contract process if you indicated a preference for university housing. Learn more

top

What housing options are available to me?
The housing options available to you will differ, depending on which college you are affiliated with and whether you are a new freshman or a new transfer student. Freshmen are generally assigned to live in the residence halls at their college, except at Kresge College, which has all apartments. Incoming transfer students (regardless of college affiliation) are eligible to live at the Transfer Community, The Village, or the University Town Center.

Learn more about available room type and theme/housing options.

top

Can I see virtual tours of rooms?
Yes, there are virtual tours of most university housing options.

top

Can I see sample floor plans?
Floor plans are available in each college’s Student Life and Housing Guide. Learn more

top

What meal plan options are available?
A meal plan is included in the housing contract for students living in the campus residence halls and apartments. Student living in a residence hall can choose the 7-Day or 5-Day meal plan. Students in apartments may choose the 7-Day 5-Day, or 55 Meals Per Quarter plan. Learn more

top

When will I hear about my room assignment?
Your housing assignment, including roommate information, will be sent to your UCSC email account by mid-August.

top

What are the move-in dates?
Your move-in date will depend on where you are living, and whether you are a new or continuing student. Fall move-in dates are available in the summer on our housing web site, and move-in information will be included with the housing assignment information sent to you in August. Learn more

top

Will I have to move out between quarters?
Winter Break: The period between fall and winter quarters—winter break—is not covered by the academic year housing contract. The residential facilities, as well as most dining locations, are closed during this time and students are not permitted to stay in residence; however, students do not have to move out their belongings. Learn more

Spring Break: The period of residence between winter and spring quarters is covered by the academic year housing contract. Please note that dining service in the dining halls is not available during this time.

top

What’s included in my room?
Every residence hall and apartment room comes furnished with an extra-long twin bed (80”x36”), desk, chair, closet or wardrobe, and a bookcase or book shelves.

top

Can I decorate my room?
If you wish to hang items on the wall to decorate you room, you can do so. Please use push pins or picture hangers. Using nails or screws is not permitted. Items may not be affixed to the ceiling. Students will be billed for any accidental or intentional property damage done to university property.

top

What should I plan to bring with me?
We’ve compiled a list of items that you will need and might want to bring with you to make your life in university housing more comfortable. Bring only what can fit in your room—the residential communities have no storage space for your personal belongings. When is comes to electrical appliances, please consider energy efficient products. Learn more

top

How do I secure my "stuff" in my room?
When it comes to you securing your personal property, the phrase 'better safe than sorry' is always applicable. Consider leaving valuables (like expensive jewelry, etc.) at home. But for those things that you do bring to college, here are some security suggestions:

top

Should I get Renter's Insurance?
The University of California recommends students consider purchasing renters insurance if living away from home. (read more)

top

How can I live more sustainably on campus?
There are some simple things you can do every day, things like turning off the water while you brush your teeth, turning off lights when you leave a room, and putting recyclable items into the proper containers. With so many students living on campus, we have the collective power to make big changes through the things we do every day. Learn more

top

Can I cook in my room?
For fire safety reasons, hot plates, electric or gas grills, toaster ovens or other cooking appliances are not allowed. Microwaves are permitted in the residence hall bedrooms.

top

Are all the residential facilities smoke-free & tabacoo free?
Yes, smoking is prohibited in all indoor spaces at UC Santa Cruz, including all university housing facilities and residences.In accordance with University policy smoking, the use of smokeless tobacco products, the use of e-cigarettes, and the use of unregulated nicotine products is prohibited in all UC Santa Cruz facilities, on all University grounds, and on all University-owned and leased properties regardless of location. This policy applies to all indoor and outdoor areas, and is also applicable to all vehicles when on University property and to University controlled vehicles wherever in use. more»

top

Can I burn candles (incense or sage) in my room?
No smoking materials, including the items listed above, can be burned in any residential room or apartment. Because of the high risk of fire, halogen lamps are also prohibited.

top

Are pets allowed?
No pets (except fish in a 10-gallon tank or smaller aquarium) are allowed in the residential facilities.

top

Can I bring my guitar (drums, etc.) to campus?
Musical instruments are allowed in the residential facilities however amplification and drum sets are not permitted in the residential facilities. Instrument use must conform to established noise policies.

top

How do I get my mail and what will my address be?
You will be able to receive mail and packages either at your residential facility or at your college. You will receive your mailbox number when you arrive on campus to move into your room. It is not possible to assign a mailbox prior to arrival and the residential facilities do not have space to store items, so plan to have any packages arrive after you do.

top

Can I have overnight guests?
The housing contract allows a student to have a visitor stay in her/his room, with restrictions. Please talk to your roommate(s) about guests. Students may have a guest(s) for up to three (3) consecutive days and up to fifteen (15) days during one academic year. Residents are responsible for the actions of their guests at all times. See the Terms and Conditions of residence for specific policy details.

top

Should I bring my bike?
If you like to ride, and don’t mind riding hills, then bikes can make getting around campus fun. Be sure to bring a high quality bike lock to secure it at the bike racks located on campus. When you arrive to campus you should contact UCSC police to register your bike. Learn more

top

Can I bring my skateboard and in-line skates?
The use of skateboards, rollerskates or in-line skates anywhere on campus is prohibited. This policy is enforced by the UC Santa Cruz Police Department and citations are issued.

top

What meal plan options are available?
Meal plans and Flexi Dollars are available to all students. The 7-day plan provides unlimited entry to the dining halls everyday, whereas the 5-day plan offers unlimited entry Monday through Friday. Block plans are also available to those wanting a smaller plan. Learn more

top

What are Flexi Dollars and where can I use them?
A convenient alternative to carrying cash, Flexi Dollars are a dollar exchange for “food dollars” that get credited to a student’s UCSC ID Card and can be used to purchase food at various UC Santa Cruz Dining locations and many campus restaurants and coffee shops. Flexi Dollars are included in most meal plans, can be added to any plan, or purchased without a meal plan. Learn more

top

What are meal equivalencies?
Block meal plan holders (75, 55) can convert a meal for dollar amount credit ($8.00 value per meal) at Banana Joe’s, Oakes Café, Owl’s Nest or Terra Fresca. Equivalencies cannot be converted into cash and are not refundable. No change is given if the value of the purchase is less than the meal equivalency credit. Learn more

Block meal plan holders can also convert meals for dollar amount credits and/or use Flexi Dollars to purchase food supplies through the grocery program.

top

Can I change my meal plan?
During the summer, and during specified filing periods in fall and winter quarters, you may upgrade or downgrade your meal plan for the following quarter. See the Housing Calendar for the dates of each filing period.

Log in to Student Housing Online to submit your request. Both upgrades and downgrades are allowed during meal plan change filing periods. Outside of these filing periods, you may only upgrade your meal plan.

Questions? Contact meals@ucsc.edu

top

How can I check my meal plan balances?
Log in to Student Housing Online to view the number of meals and Flexi Dollars currently on your dining account. Dining balances are updated nightly.

top

Can I cancel my meal plan entirely?
A meal plan is included in the housing contract for students living in the campus residence halls and apartment and cannot be cancelled. Staff are available to assist you in making the most of your dining experience on campus. Consult with the dining staff at your local dining hall for assistance.

top

Do the rooms have internet access?
There are Ethernet ports in all bedrooms, and all you need is an Ethernet capable computer and an Ethernet cable. For information about computer standards, specifications, or other questions, visit the Residential Networking (ResNet) web site at its.ucsc.edu/resnet.

top

Do the rooms have phone service?
Phone service is not a standard feature in student rooms. Most students rely on their cell phone as their primary phone while in residence. Additionally, hall phones are located in common areas of each residential community and are available for any residential student to use to make or receive calls at no cost. A calling card is needed to make long distance/toll calls. For students with special needs, a limited number of rooms (in fixed locations) are equipped with a land line (phone not included) and assigned annually according to applicant need and availability. These rooms must be specifically requested through the residential community housing office where you will be living.

top

Will my cell phone work on campus?
UCSC's wooded and hilly terrain makes cell phone reception a challenge, however, IT Telecommunication Services continues to work with a variety of wireless telephone providers to bring the campus the best connection in wireless technology. Micro cellular antennas are installed at numerous locations on campus, providing coverage for major wireless providers. If your cell phone will be your primary phone contact don’t forget to update your contact information in the Student Portal.

top

Student on community phoneWhat if I don't have a cell phone?
Hall phones are located in common areas of each residential community and are available for any residential student to use to make or to receive calls. For long-distance/toll calls, a calling card is needed.

top

Who do I contact if I have a maintenance issue?
Maintenance staff are available for repairs in student rooms and throughout the residential buildings. If you have a maintenance issue in your room or apartment, you can submit a “fixit” ticket at http://fixit.ucsc.edu. If you have an urgent housing situation: water leak, broken door, broken window glass, etc. you can call facilities directly at: (831) 466-1820 or (831) 212-4089.

top

Are laundry facilities available?
All residential facilities are equipped with card-operated “weblaundry” washers and dryers – thus eliminating the need to carry quarters. New UCSC students in university housing are given a weblaundry card during move-in.Web Laundry machine

There are 2 ways to add money to your card:

top

What recreation facilities are available on campus?
A valid UC Santa Cruz student ID grants you access to a variety of athletic facilities at the East Field House, including an Olympic-sized pool, tennis and basketball courts, and the state-of-the-art Wellness Center, fully equipped with a variety of aerobic, cardiovascular, and weightlifting equipment.

Visit the Office of Physical Education, Recreation and Sports web site to learn more.

top

What banks are available on campus?
Most major California banks have branches in Santa Cruz. Check with your local office for branch information. Bay Federal Credit Union, Bank of America, and Wells Fargo have on-campus automatic teller machines at the Quarry Plaza.

top

What about campus safety and security?
While the university community and the town of Santa Cruz are considered friendly and relatively safe communities, neither is immune to the realities of the world.

Campus Police and Fire Departments, Community Safety Officers (CSO), and Residential Life & Housing staff are available 24/7 to campus residents.

You should take precautions to safeguard your personal security and be aware of vulnerable situations. Keep your roommate and neighbors informed of your whereabouts and when you will be returning home. When possible, travel with a friend and check campus maps for the lighted paths. Report any suspicious activity immediately to your college staff or the police. Your careful attention to security is in everyone’s best interest.

top

How do I get around on campus?
UCSC is very pedestrian-friendly. Most students find it easy to walk to classes, etc. In addition, we have an extensive shuttle bus system. The university Transportation and Parking Services (know on campus as "TAPS") is responsible for parking and alternative forms of transportation. Look to the TAPS office (or web site) for information on the campus shuttle bus service and schedules, Night Owl bus service, special event parking, bicycle programs, ridesharing (Zimride), carsharing (Zipcar), and more.

top

Can I bring my car to campus?
First-year students and sophomores who live in university housing (including The Village and University Town Center) are not eligible for a parking permit. Parking regulations are strictly enforced, and all eligible students who bring a car to campus must purchase a permit in advance. Eligible students must apply for a parking permit through Transportation and Parking Services (TAPS) .

TAPS is also an excellent resource for information about buss passes, carpooling, car sharing (Zipcar), and ridesharing (Zimride).

top

What other resources are available?
The Student Life and Housing Guides (for each college) are available online. This publication is a great resource for learning about your individual college.

If you still have questions, you can contact the Housing Coordinator at your college. In addition the staff at the Campus Housing Office (104 Hahn Student Services Building) is available to assist with any housing questions. Our contact information is: phone: (831) 459-2394, fax: (831) 459-3665, email: housing@ucsc.edu and web: housing.ucsc.edu.

top

How can I learn more about my housing contract?
Once your housing application is confirmed by the university the application becomes a legally binding contract that is valid for the entire academic year. Read more about the Terms and Conditions of residence.

top

What if I am unable to live in university housing?
Prior to taking residence, if your plans change and you are unable to live in university housing, you must return to Student Housing Online and cancel your application/contract.

After taking residence, requests for housing contract cancellation will only be considered according to the Terms and Conditions of residence. Simply moving out or turning in keys without official approval won't release you from your contractual obligation, and you will continue to be billed accordingly.

top

When will I get my bill?
Each student has a university billing account with UC Santa Cruz. The Office of Student Business Services posts an invoice on your student portal (my.ucsc.edu) each month there is activity. Billing statements are generated at the end of each month and managed through SallieMae E-Billing.

top

What billing options are available for my housing charges?
The Campus Housing Office offers two types of billing options for your housing and dining charges. Both billing options require you to make payments within each quarter’s payment deadlines. You have the option of paying your fees in one payment at the beginning of each quarter, or having your quarterly charges divided into monthly installments. Charges are billed and full payment is due at the start of each quarter unless monthly installments are requested. Learn more

top

What if I can’t pay on time?
It is your responsibility to keep the Campus Housing Office informed of any payment delays—no matter what the source of money (financial aid, outside scholarship, personal funds, etc.). A deferment of the due date, without a late fee, may be approved if you contact us prior to the payment deadline.

Late fees are assessed if payment is not posted to your account by the established due date of each quarter (each month if signed up for a payment plan). The due date is not a postmark deadline, so please allow sufficient time for mailing or electronic payment processing.

top

Can my parents view my bill online?
If your parent/guardian will be paying your housing charges, you can grant them access to your billing statements and give them the ability to make payments through SallieMae E-Billing. More information can be found online at your student portal (my.ucsc.edu).

top

Why can’t you talk to my family without my permission?
It’s the law. Once your housing contract is confirmed by the university, you are the responsible party. All financial activity on your account is considered confidential. The university is governed by state and federal laws that prevent us from disclosing information regarding financial activity with a third party (i.e. parent/guardian) without the consent of the student. If you would like to authorize another person to discuss your housing/dining charges with the Campus Housing Office, please complete the Release of Information (ROI) authorization process available through Student Housing Online.

top

What options do I have for living off-campus?
UCSC's University Town Center is located in downtown Santa Cruz for those who are looking for all the benefits of university housing in an off-campus location.

Those wanting to make their own arrangements to rent in the local community should utilize the resources available from the Community Rentals Office. In addition to maintaining a free listing service for available rentals, Community Rentals serves as an information resource center for matters relating to renting off-campus.

top

Can I purchase a meal plan if I live off-campus?
Yes, students living off-campus can purchase any of the meal plan options available. Meal plans are valid for one quarter only and must be renewed each quarter if you wish to remain on a plan. You can also choose to purchase Flexi Dollars which can be used at all UC Santa Cruz Dining locations, and many other restaurants and coffee shops. Learn more

top